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01 //Technology services

Technology, built around your business.

From websites and applications to custom software and ongoing engineering support, AIM HIGH turns business requirements into digital products and systems.

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02 //Service areas

Six services. One way of working.

Each service can stand alone or combine with the others, and all of them follow the same engineering approach.

  1. 01

    Websites

    Corporate, institutional, marketing and content-driven websites that work across devices.

    Typical need
    A website that no longer reflects the organization, or a new service, audience or organization to present.
    Where we help
    Site structure, content architecture, design and build, through to launch.
  2. 02

    Web Applications

    Business portals, internal systems and customer-facing applications that run in the browser.

    Typical need
    Work held together by spreadsheets, email and disconnected tools.
    Where we help
    Mapping the workflow, then designing and engineering the application around it.
  3. 03

    Mobile Applications

    Customer, business and operational applications for iOS and Android.

    Typical need
    Customers or teams who need to act from a phone rather than a desk.
    Where we help
    Product definition, interface design, app engineering and backend integration.
  4. 04

    E-Commerce

    Storefronts, catalogues, and the order and customer workflows behind them.

    Typical need
    Selling online for the first time, or outgrowing the current setup.
    Where we help
    Storefront and catalogue experience, checkout and order workflows, and the integrations they need.
  5. 05

    Custom Software

    Software built around business-specific processes, rules and integrations.

    Typical need
    A process that packaged software can't support without workarounds.
    Where we help
    Requirements, architecture, engineering and integration with existing systems.
  6. 06

    Maintenance & Support

    Maintenance, fixes, updates and continued development after launch.

    Typical need
    Software in use that needs to stay current, dependable and improving.
    Where we help
    Planned updates, issue resolution and iterative improvement, with scope agreed with each organization.

03 //Websites

Websites with a clear purpose.

Websites that explain who an organization is, what it offers and how to engage, structured for the people who use them and the search engines that read them.

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  • Corporate websites

    The organization, its services and how to get in touch, presented clearly.

  • Institutional websites

    Websites for colleges and institutions that serve several audiences at once.

  • Marketing websites

    Focused sites for a launch, campaign or specific offer.

  • Content-driven websites

    Structured content that teams can publish and keep up to date themselves.

  • Responsive experiences

    Layouts designed for phones, tablets and desktops from the start.

  • Search-conscious architecture

    Semantic structure, metadata and page performance built in, making the site easier for search engines to interpret.

04 //Web applications

Applications shaped around real work.

Browser-based applications for the workflows a business depends on, from portals for customers and partners to systems used by internal teams.

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  • Business portals

    Signed-in spaces where customers, partners or members find information and complete tasks.

  • Internal systems

    Applications that support the teams who run day-to-day operations.

  • Customer-facing applications

    Products and services that customers use directly in the browser.

  • Workflow-driven applications

    Requests, approvals and hand-offs moved out of inboxes and into a defined process.

  • Dashboards & interfaces

    Views that bring operational information to the people who act on it.

  • Integrations

    Connections to the existing tools, data and services an application relies on.

05 //Mobile applications

Mobile apps for customers and teams.

Applications for phones and tablets, from products customers use to tools teams take into the field, connected to the systems behind them.

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  • Mobile product development

    Taking a mobile product from concept through design, build and release.

  • Business applications

    Apps that give staff the information and tasks their work requires.

  • Customer applications

    Apps that let customers browse, book, buy or manage their accounts.

  • Operational applications

    Tools for field, service and on-the-move teams.

  • iOS and Android

    Native or cross-platform development, chosen to suit the product and its users.

  • API & backend integration

    Connecting apps to the services, data and accounts behind them.

06 //E-commerce

Commerce from catalogue to order.

Online selling experiences and the workflows behind them, from how products are presented to how orders reach customers.

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  • Storefronts

    Shopping experiences designed around the brand and the way its customers buy.

  • Product & catalogue experiences

    Product information, categories and search that help customers find what they need.

  • Commerce workflows

    Carts, checkout and the business rules that shape them.

  • Payments & integrations

    Payment and third-party services integrated to suit the business and its markets.

  • Order workflows

    Order handling, status and fulfilment steps connected end to end.

  • Customer workflows

    Accounts, order history and after-purchase journeys.

07 //Custom software

Software shaped by the requirement.

When a process is specific enough that packaged software gets in the way, custom software is designed around it, starting with understanding the requirement properly.

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  • Requirements

    The process, users, rules and constraints documented before anything is built.

  • Architecture

    A structure that fits the requirement, the existing systems and how the software will change.

  • Application engineering

    Building, testing and releasing the software itself.

  • Integrations

    New software connected to the systems and data already in use.

  • Internal tools

    Purpose-built tools for the teams who run the business.

  • Workflow automation

    Repetitive, rule-based steps automated where it genuinely helps.

08 //Maintenance & support

Engineering that continues after launch.

Software needs care once people depend on it. Ongoing engineering keeps it working, current and improving as the business changes, under arrangements agreed with each organization.

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  • Maintenance

    Routine care that keeps software and its dependencies in working order.

  • Improvements

    Refinements based on how the software is actually used.

  • Bug fixing

    Investigating and resolving reported issues.

  • Technical updates

    Framework, dependency and security updates applied in a planned way.

  • Iterative development

    New features added in manageable steps rather than large rewrites.

  • Ongoing engineering support

    Continued engineering input as the product and the business evolve.

09 //Engineering approach

From requirement to running system.

How technology work typically moves. Stages can overlap or repeat as understanding grows.

Discover to evolve

Delivery framework

  1. Stage 01

    Discover

    Understanding the business requirement, the people involved and the systems already in place.

  2. Stage 02

    Define

    Translating requirements into product scope and technical direction.

  3. Stage 03

    Design

    Shaping the experience, the architecture and how people interact with the system.

  4. Stage 04

    Engineer

    Building the system with engineering practices suited to its purpose, including testing and review.

  5. Stage 05

    Launch

    Preparing the product for real-world use: release, data, access and handover.

  6. Stage 06

    Evolve

    Continuing to improve the product after launch as needs and usage become clearer.

10 //What we build around

Technology should serve the business.

Before any technology is chosen, six questions shape what gets built.

  • 01Business

    What needs to improve?

    The outcome the organization is working towards, agreed before the solution.

  • 02People

    Who uses the system?

    Customers, staff and partners, and what each of them needs to do.

  • 03Process

    What workflow needs to change?

    How work moves today, and where it slows down or breaks.

  • 04Product

    What needs to be built?

    The website, application or software that fits, and what can wait.

  • 05Data

    What information needs to move or become useful?

    Where information lives, who needs it and how it should flow.

  • 06Growth

    How does the technology support the next stage?

    How the system can adapt as the organization changes.

11 //Engagement models

How engagements are structured.

Engagements are shaped around the work. Scope and terms are agreed with each organization.

  • 01

    Project Delivery

    Involves
    A defined piece of work taken from discovery through build and launch.
    Suited to
    New websites, applications and products with a clear scope
  • 02

    Dedicated Team

    Involves
    Engineers working within your roadmap and delivery rhythm.
    Suited to
    Ongoing product roadmaps that need added capacity
  • 03

    Ongoing Engineering

    Involves
    Continued maintenance, improvement and development after launch.
    Suited to
    Software in use that needs to keep evolving
  • 04

    Strategic Advisory

    Involves
    Technology counsel on architecture, platform and build decisions.
    Suited to
    Leadership decisions before or during a build

12 //Who we work with

Find the right conversation.

Choose the description closest to you to start a technology enquiry.

Technology enquiry

Ready to build what's next?

Share what you need to build or improve, and start a conversation about the right way to approach it.

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